Long Island Medical Care P.C.

New Office Policy for Test Results, Prescription Refills and Cancellations

We have updated our Office Policy for Test Results, Prescription Refills and Cancellations. Please read on below to learn more.

 

Flu Shot Update 09/10/2009
As per Medicare guidelines the standard flu vaccine will not be covered until October 1, 2009. all commercial insurance companies follow Medicare guidelines as well. If you wish to get the flu shot prior to October 1st you will be charged $30 at the time of service.

***We will notify you when we receive the swine flu vaccine.***

New Self-Pay Fee Schedule

To make primary medical care more affordable for our self-pay patients, we are instituting a new self-pay fee schedule.
Click here for more information - Self Pay Fee Schedule

Copayment Policy Updated -
If we have to bill you for any copayments not collected at the time of visit there will be a $25.00 service charge.

Workers Compensation Policy Updated -
LIMC has updated its Workmens Compenstion Policy to service your company more effectively click here to read more about it. 

 

LIMC is now offering TWO Great web options to help speed your registration and review or update your personal medical information.
read more about how you can be more in touch with LIMC below

 

Dr Panzer has a Blog

read his blog

 

New Policy Regarding Dermatology and Medical Appointments

read more about it below

 

Long Island Medical Care is instituting an Ongoing Care Plan.

read more about it below

1. All patients must return every six months for prescription refills or sooner as determined by your clinician. No refills will be issued to your pharmacy over the phone or without a scheduled appointment. You are expected to time your office visits with your prescription refills. If it is an emergency for a medication to be refilled, you must come in as a walk-in.
2. Patients must make follow up appointments with their clinician to discuss any test results. Please do not call for results. You must make an appointment to discuss the results, unless the clinician tells you he or she will call with results. In the worst case scenario, if you do not hear from the clinician about these results it is your responsibility to make an appointment with the clinician to discuss results.
3. If you fail to return for the follow up appointment to discuss test results, a copy of the results will be mailed to you with instructions as to what you should do regarding the results. If you have a question, again you must make an appointment with your clinician to discuss the results.
4. If you wish to discuss test results that were ordered by another physician from another office, you must make an appointment with your clinician at this office. You must either bring a copy of the test results or have it faxed.
5. No phone calls will be accepted for test results during the week and weekend.
6. The results of an urgent testing will be called to you as soon as we get the results.

To give our patients the best possible care, please respect the time we allow for each appointment. If you need to cancel your appointment we ask that you cancel at least 24 hours prior to the scheduled time. There will be a charge of $50.00 for any cancellation less than 24 hours prior to your appointment and for any “No Shows”. If you are calling after hours please call 631-587-6060 ext 333 and leave your name, date and time of appointment and reason for cancellation.

We are doing our best to serve you better by offering you our Greet & Treat facility for walk-in problems exclusively.

We are also offering our patients with no medical insurance our special self-pay fee schedule. Please work with us to provide you with the best possible medical care and service.

LIMC is now offering TWO Great web options to help speed your registration and review or update your personal medical information.
ALL OUR WEB OPTIONS USE OUR SECURE WEB SITE VERIFIED AND ENCRYPTED BY A
VeriSign® Extended Validation (EV) SSL Certificate


Option 1

PATIENT REGISTRATION UPDATE

We require that all personal information and medical insurance be verified before each visit as part of the patient registration process. To save time on the phone and to avoid unnecessary time in the office completing paperwork, we are now offering a new way that you can provide us with the required demographic information and medical insurance information whether you are a new patient or established patient at LIMC. Before your visit go to PATIENT REGISTRATION UPDATE on our web site. Enter all the requested information and submit.

Option 2

YOUR PERSONAL HEALTH ACCOUNT

A Personal Health Account gives you, the patient, the ability to get access to selected areas of your personal health records at LIMC. By having an account with a username and password, you can access the following features;

• Personal Medical History - This is directly linked to your chart at LIMC. You can review it or update it at any time. Your clinician can access the updated version from our electronic medical record(EMR).
• Ongoing Care Plan - You can check the status of requested appointments or appointments already booked for your ongoing care.
• Personalized Patient Registration Update  - If you need to update your demographic information and medical insurance information and you have a personal health account, you will be able to see the present information and updated just the parts that have changed and then submit it.

There are features that will be added, such as lab reports, provider messaging, Rx refill requests for example. To access all this contact our reception staff and ask them to sign you up. They will provide you with a username and password that you request.

If you already have an account login here

  

To improve the efficiency of our practice we have implemented a new policy regarding confirming and canceling appointments.

Our office will call to confirm your appointment. If you are not home and we need to leave a message, you must call our office at 631-587-6060 and dial extension 333. Leave your name, the name of the physician, the date and time of your appointment and if you are confirming or canceling this appointment.

If you need to reschedule, call the office during normal business hours and Dial “0” for the operator. Cancellation of Dermatology appointments with Dr. Panzer require 24 hours notice or there will be a $150.00 cancellation fee.

We look forward to your anticipated cooperation in helping our practice provide the best care to our patients.

In an effort to improve the medical care that our clinicians are delivering to our patients, have the patients take a greater role in their medical care and increase the effectiveness of the time a patient spends in our office, we are implementing Long Island Medical Care’s Ongoing Care Plan - OCP.

Your Ongoing Care Plan is a schedule of office visits for a year, concerning the treatment and care of you for ongoing medical care problems such as diabetes mellitus, hypertension, thyroid problems, elevated cholesterol, and any other medical care problem that requires long term monitoring or medication control by a clinician . Routine physicals would also be included in the Ongoing Care Plan. Therefore, if you have no ongoing medical problems, and you just come to our office for a yearly physical, an Ongoing Care Plan can be instituted for you too. Acute care problems, such as a rash, cold, injury , etc. are not included in an Ongoing Care Plan even if an appointment is required.

Your Ongoing Care Plan is developed when your clinician has a scheduled office visit with you where you both can choose dates during the upcoming year when testing, examination, and evaluation by your clinician will be performed.

In the past, our patients would come in to see the clinician for their medical problems or physical and have the blood work and testing performed the same day that they are examined. The patient would then come back in a week or two to review the results with the clinician. With the Ongoing Care Plan, a patient would come in for a nursing visit a week or two prior to the visit with the clinician to have all testing and blood work performed only. They would not see the clinician at this visit. A week or two later, they would have their visit with the clinician for examination and review of results.

With your Ongoing Care Plan, a patient would know for the year when all of the nursing and clinician visits would occur. A patient would not have to call for routine appointments for their ongoing medical care problems and medication refills, if the patient understands the care plan visits. 

When your Ongoing Care Plan is generated with your clinician, you will both agree to dates for your visits, and they will be confirmed by the receptionists at the sign out window. You will leave our office with a copy of your Ongoing Care Plan for the year. You can always call the office for a copy in case you misplace it, and you can always change dates of visits by telephone with sufficient notice.You can also access it from your Personal Health Account